Sales
Help customers choose with answers grounded in your published product or service information. A connected Shopify catalog can supply current product details and storefront links.
✦ Your AI customer assistant
Helpful before the sale. Helpful after it.
Give customers a place to ask, explore, and get help. AutoBot brings sales and support into website chat and email, with the information and boundaries you provide.
Open your workspace Buying questions and support, in one place.
Inbox 3
Jamie Parker Now
Can I exchange this for another size?
AI handlingAlex Morgan 4m
Which option is right for my business?
TeamSam Rivera 12m
Thank you, that’s perfect!
ResolvedJP
Jamie ParkerWebsite chat
Hi! Can I exchange this for another size?
Customer assistant
Yes, unused items can be exchanged within 30 days. I can help you find the next step.
Based on your exchange policy
Your team can step in anytime
Your business. Your rules.
Knowledge, actions, and a human handoff.
Choose what your business needs
Three roles. One customer relationship.
Set the assistant’s role for each workspace. Staff can manage every conversation in the shared inbox.
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Support
Answer service and policy questions, gather the details your team needs, and offer verified order help when Shopify is connected and the action is allowed.
Both
Handle buying questions and after-sale help in the same conversation. Keep one knowledge library, one shared inbox, and your team ready to take over.
Your knowledge. Your rules.
Give the assistant information it can stand behind.
Write and publish FAQs, product or service details, and policies. Import text or Markdown, preview answers with source references, and review unsupported questions before enabling automatic replies.
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Published knowledge informs answers; missing facts are a reason to ask for help.
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Your team can take over, assign conversations, add private notes, and reply with attachments.
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Daily AI limits and action rules keep each workspace’s permissions explicit.
Optional Shopify connection
A business workspace comes first.
Use AutoBot with an ordinary website and email address. Shopify adds catalog and order context when you connect a store and grant the required permissions.
Product information stays grounded
Product recommendations use available published information. AutoBot is not authorized to invent discounts or promise stock, delivery dates, or policies that your sources do not establish.
Order changes are controlled separately
Customer ownership must be verified. Refunds and cancellations start disabled and require configured rules or an eligible staff approval.
The original storefront app remains available
The embedded Shopify sales app and its demo are preserved. Explore the original Shopify app or view its separate pricing.